Privacy Policy

01Overview and who we are

This policy explains what personal data RoasBro collects and processes when you visit roasbro.com, book a meeting through our calendar, watch videos on the site, or come to us through an ad, and how we use that data.

The data controller is Blurp Ecommerce OÜ (RoasBro brand). For any questions about this policy or your data, email us at [email protected].

02What data we collect

• Information you provide when booking a meeting through our calendar: name, email, phone number, company name, and answers to qualifying questions.
• Technical data about your visit: IP address, device and browser type, and referral source. This is collected through cookies and similar technologies.
• Data about how you interact with videos on the site (views, watch time) through the site’s video player.
• Data about how you interact with our ads on Meta (Facebook/Instagram), if you come to us through an ad.

03How we use your data and on what legal basis

We use the data we collect to:

• contact you, confirm, and hold the meeting you booked;
• qualify your request and understand whether our service is a fit for your business;
• send reminders and follow-up messages about the meeting by email and WhatsApp;
• measure ad performance and improve targeting through the Meta Pixel and similar tools.

Legal basis for processing: your consent (when you book a meeting) and our legitimate interest in running and improving our marketing and sales (Article 6 GDPR).

04Cookies and tracking technologies

The site uses cookies and similar technologies for analytics, ad pixels, and the video player, including:

• Meta Pixel: measuring ad performance on Facebook/Instagram and retargeting;
• tracking scripts from our meeting booking platform (GoHighLevel): running the booking form and calendar;
• the site’s video player: tracking views of embedded videos;
• Google Analytics: general traffic and on-site behavior analytics;
• Microsoft Clarity: session recordings and visitor behavior heatmaps;
• ChatGPT pixel (OpenAI): analytics for traffic and conversions coming from ChatGPT.

You can limit cookies in your browser settings. This may affect how some features of the site work.

05Who we share data with

We do not sell your data to third parties. To run our funnel, we use third-party services that may process your data as processors:

• CRM and meeting booking automation platform: GoHighLevel;
• Meta (Facebook/Instagram) advertising platform: ad delivery and analytics;
• video call services (Google Meet, Zoom): holding the meeting itself;
• video hosting service: showing embedded videos on the site;
• email and WhatsApp messaging services: reminders and follow-up communication;
• Google: traffic analytics (Google Analytics);
• Microsoft: session recordings and behavior analytics (Microsoft Clarity);
• OpenAI: ChatGPT pixel for traffic and conversion analytics.

06Data retention

We keep data only as long as needed for the purposes described above, or as long as required by law (for example, for tax and accounting purposes). You can request deletion of your data at any time; see “Your rights”.

07Your rights

If you are in the EU (or another jurisdiction with similar data protection laws), you have the right to:

• access your data;
• correct inaccurate data;
• request deletion of your data;
• restrict processing of your data;
• receive your data in a portable format;
• object to the processing of your data.

To exercise any of these rights, email [email protected]. You also have the right to file a complaint with a data protection authority. In Estonia, this is the Data Protection Inspectorate (Andmekaitse Inspektsioon, aki.ee).

08Data security

We use reasonable technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Only employees and services that need access to perform the work described in this policy can access your data.

09Children’s data

Our site and services are intended for business representatives and are not intended for anyone under 18. We do not knowingly collect data from minors.

10International data transfers

Some of the services we use (for example, Meta, Google, Microsoft, OpenAI, Zoom) may process data outside the EEA, including in the United States. In these cases, we rely on adequacy decisions or the Standard Contractual Clauses (SCCs) provided by these vendors as safeguards for your data.

11Changes to this policy

We may update this policy as our processes change. The current version is always available on this page, and the date of the last update is shown at the top.

12Contact us

For questions about this policy, how we process your data, or to exercise your rights, email [email protected].